A: After we have received your order and your credit card company has approved your transaction, your order status will be marked “Processing.” We try to process and ship all orders in 3 to 5 business days. When your order is shipped, you will receive an email with tracking information. For questions, please contact us.

A: For more information on how to become a dealer, visit: Become a Dealer

A: No, we must have a street address.

A: No, we are a manufacturer and do not have a store front.

A: No, but glad to have locals supporting our business!

A: Please see the REA Defective, Damaged and Missing Items Policy.

A: Please see the REA Defective, Damaged and Missing Items Policy and complete a REA Missing Item Form.

A: Please see the REA Cancellations and Returns Policy.

A: Unfortunately, no. You can view our products at Shop – Rebels Edge Armory.

A: No, not for direct consumers.

A: No, you can only order at Shop – Rebels Edge Armory

A: Please reach out via our Contact Form.

A: Monday – Friday (9:00 a.m. to 5:00 p.m. CST) Please note that emails sent after 5:00 p.m. on Friday through the weekend will NOT be answered until the following Monday.

If the product is defective when you receive it, you must report the defective item to us within 3 business days of receiving your order. We must receive your defective product back within 14 days of the original receipt of the product.

All returns of defective items require a Return Merchandise Authorization Number (RMA) obtained via the REA Repair and Return Form provided in the REA Approved Returns Process

Special Note: 

If firearms or parts are returned to REA as “defective” but we determine that they are not defective, we may charge you a fee to cover the cost of the evaluation, shipping and other labor involved in examining the item returned to us. We will notify you by email or phone of the fee to be charged. You then will be asked provide a credit card number (together with the name on the card, the expiration date, the CVV and the billing zip code) to cover the fee and return shipping.

The following charges may apply to repair service:

• Evaluation:    $30 to $50
• Cleaning:       $25 to $50
• Labor:            $50 to $100
• Replacement parts: Cost of parts

If the product is damaged (via transit) when you receive it, you must report the damaged item to us within 3 business days of receiving your order. We must receive your damaged product back within 14 days of the original receipt of the product.

All returns of damaged items require a Return Merchandise Authorization Number (RMA) obtained via the RMA Form provided in the REA Approved Returns Process.

Special Note:

If firearms or parts are returned to REA as “damaged” but we determine that they are not damaged, we may charge you a fee to cover the cost of the evaluation, shipping and other labor involved in examining the item returned to us. We will notify you by email or phone of the fee to be charged. You then must provide a credit card number (together with the name on the card, the expiration date, the CVV and the billing zip code) to cover the fee and return shipping.

The following charges may apply to repair service:

• Evaluation:     $30 to 50
• Cleaning:        $25 to 50
• Labor:             $50 to 100
• Replacement parts: Cost of parts

If your order is missing an item when you receive it, you must report the missing item/items to us within 3 business days of receiving your order.

All missing items require a REA Missing Item Form be completed and submitted.